By default, the trainable Paonia.com spam filter is turned
off for your account . To activate it, login to the Webmail application (as described above), go to "Spam/Virus Settings", uncheck the Spam Opt Out checkbox, and click "Save Options".
Paonia.com spam filters will automatically put messages believed to be Spam into your Webmail "SPAM" folder. The filter is very intelligent but needs training feedback from you to learn about your email. Messages in your SPAM or Trash folders are NOT included in disk space limits for your account.
Webmail Spam Training
(when you go to www.paonia.com and click on "email")
You should periodically open your "SPAM" folder and review the messages there to verify that messages you want have not been misidentified.
If messages have been misidentified as SPAM, select the messages by clicking the checkmark on the left side of the message and then click the "Messages to" select box in the upper right corner. Choose the "INBOX" folder and then click COPY.
Next, for the same message, select the messages by clicking the checkmark on the left side of the message and then click the "Messages to" select box in the upper right corner. Choose the "aaa-not-spam" folder and then click MOVE.
If some spam makes it to your inbox, select the messages by clicking the checkmark on the left side of the message and then click the "Messages to" select box in the upper right corner. Choose the "aaa-spam" folder and then click MOVE.
POP Client Spam Training Instructions
(Outlook, Thunderbird, Eudora, Etc.)
By default, the trainable Paonia.com spam filter is set to use Webmail for your account . To change it to use POP clients for training, login to the Webmail application once (as described above), go to "Spam/Virus Settings", change the dropdown box that is set to "Webmail" to "POP", and click "Save Options".
Paonia.com spam filters will automatically tag message subjects believed to be Spam with "*SPAM*". These messages will be delivered to your E-mail client instead of being filtered to the Webmail "SPAM" folder. You will likely want to create a spam folder and filter in your POP client so that messages with these tagged subject lines will be filtered out of your INBOX. We have provided instructions to do this for the most common e-mail clients here.
The filter is very intelligent but needs occasional training feedback from you to learn about your email.
If messages have been misidentified as SPAM, forward the email to notspam@spamtrainer.paonia.com.
If some spam makes it to your inbox untagged, forward the email to spam@spamtrainer.paonia.com.
Mixed Client Spam Filter Training Instructions
This is an advanced mode where you use a POP client and Webmail. You check your SPAM folder in the webmail and train the filter either with the webmail folders and/or by forwarding from your pop client.